Operations Assistant (Cake Store)
Are you passionate about cakes and customer service? Join our dynamic team as an Operations Assistant and play a key role in managing the day-to-day operations of our bustling cake store in Jakarta. This is a fantastic opportunity for a detail-oriented individual who thrives in a fast-paced environment. Our cake store, located in the heart of Jakarta, is renowned for its delicious cakes and warm customer service. As an Operations Assistant, you'll be at the core of our operations, ensuring everything runs smoothly from the kitchen to the checkout.
We are a family-owned bakery with a rich history of over 20 years, known for our commitment to quality and customer satisfaction. Our team is the backbone of our success, and we're looking for someone who shares our passion for excellence. In this role, you'll be responsible for a variety of tasks that keep our store running efficiently, from managing inventory and orders to ensuring our customers receive the best possible experience.
📋 Tanggung Jawab Pekerjaan
- Manage daily operations including inventory, orders, and deliveries
- Assist in preparing and baking cakes and other pastries
- Ensure high standards of food safety and hygiene
- Handle customer inquiries and complaints professionally
- Assist in maintaining a clean and organized workspace
- Support the team during peak hours and special events
- Assist in training new staff members
- Contribute to the development of operational procedures and best practices
🎓 Kualifikasi & Syarat
- Minimum of 1 year of experience in a similar role, preferably in the food service industry
- Strong attention to detail and organizational skills
- Excellent communication and customer service skills
- Ability to work well under pressure and meet deadlines
- Familiarity with inventory management systems and point-of-sale (POS) software
- Basic knowledge of food safety and hygiene standards
- Ability to lift and carry heavy items up to 20 kg
- Friendly and professional demeanor
🛠️ Keahlian
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